top of page

SHIPPING POLICY

  1. Processing Time: We strive to process and prepare your order for shipment as quickly as possible. Orders are typically processed within 1-3 business days, excluding weekends and holidays. However, during peak seasons or promotional periods, processing times may be slightly extended.

  2. Shipping Methods and Carriers: We offer various shipping methods to accommodate your needs. The available options and carriers will be displayed during the checkout process. Common carriers we work with include postal services, courier companies, or reputable shipping providers.

  3. Shipping Rates: Shipping rates are calculated based on the destination, weight, and dimensions of the package. The applicable shipping fees will be displayed during the checkout process before finalizing your order. Please note that additional customs or import duties may apply and are the responsibility of the buyer.

  4. Delivery Time: The estimated delivery time will depend on the shipping method chosen and the destination. While we strive to provide accurate delivery estimates, please note that actual delivery times may vary due to factors beyond our control, such as customs processing or unforeseen delays by the shipping carrier.

  5. Tracking and Notifications: Once your order is shipped, we will provide you with a tracking number or a link to track your package's progress. You will receive email notifications regarding the status of your shipment, including any important updates or delivery notifications.

  6. International Shipping: We offer international shipping to select destinations. However, please be aware that international shipments may be subject to customs inspections, delays, or additional fees imposed by the destination country's customs authorities. Any customs or import duties are the responsibility of the buyer.

  7. Address Accuracy: It is the customer's responsibility to provide accurate and complete shipping information, including the correct shipping address and contact details. We cannot be held liable for any delays or additional charges incurred due to incorrect or insufficient address information provided by the customer.

  8. Lost or Damaged Packages: While we take utmost care in packaging and shipping your order, we cannot be held responsible for lost, stolen, or damaged packages during transit. If you encounter any issues with the delivery of your package, please contact the shipping carrier directly to initiate a claim.

If you have any questions or require further assistance regarding our shipping policy, please feel free to contact us at thecornucopicompany@gmail.com

bottom of page